Your stay at NERO Seascape Suites
Booking Policy
General Information
When you choose your dates of stay, you have the option to cancel free of charge up to 10 days prior to your arrival at NERO Seascape Suites. A deposit of 30% of the total cost of your stay is required, which should be paid within the 10-day period before your arrival.
The remaining 70% of the accommodation cost is to be paid upon arrival during the check-in process.
Please be aware that the 30% deposit acts as confirmation of your reservation, and without it, the reservation is considered invalid.
If, for any reason, you decide to terminate your stay before the predetermined departure date, you will be responsible for paying the full cost of the scheduled stay in accordance with legal regulations.
For more information, please feel free to contact us.
Cancellation Policy
If you cancel your reservation 10 days before your scheduled arrival date, there will be no charges. However, if you cancel your stay within 10 days prior to your arrival at NERO Seascape Suites, a fee of 30% of the total cost, which has already been paid, will apply. In the event that you decide to shorten your stay before the predetermined departure date, you will be charged for the full payment of the originally scheduled stay, as per legal regulations.
Smoking Policy
Smoking is not allowed in the rooms, hallways, and any enclosed areas of the accommodation. Please note that smoking triggers the fire alarm system.
Kitchen Usage Policy
Guests are kindly requested to use the kitchen in their rooms responsibly.
It is not allowed to prepare food that may create strong and long-lasting odors in the room. (Frying is not permitted).
Please ensure proper ventilation of the room during and after cooking activities (by turning off the air conditioning and opening windows).
Guests are responsible for cleaning and washing the dishes used.
If you do not plan to use the kitchen and prefer not to have sharp objects in the room, please inform us, and we will gladly remove them. The accommodation will not be held liable for any accidents resulting from the unauthorized use of kitchen appliances and utensils/accessories by minors.
Pet Policy
With the exception of guide dogs, pets are not permitted in the rooms or outdoor areas of the accommodation. If you plan to bring a guide dog, please inform us during the reservation process so that we can make the necessary arrangements for their arrival.
Children & Additional Guests
Babies and children up to 2 years old are accommodated free of charge in a baby crib placed in the room or in the parents’ bed. Each room can accommodate a maximum of 1 baby crib (playpen). If you require a playpen, please make a request in the “comments” section of the online reservation page or send us an email with your payment details.
The maximum capacity for baby cribs in studios and maisonettes is one (1). Baby cribs/playpens are available upon request and subject to availability. Please contact us before your arrival to ensure that your desired bedroom arrangements are available.
Policy for Children
Children under the age of 10 must be accompanied by their parents or guardians at all times during their stay at the accommodation.
Parents or guardians are responsible for the use of sharp objects and electrical appliances in the kitchen of the room. We are more than willing to remove sharp objects from the room and limit the use of appliances to ensure safety and prevent any accidents.
The accommodation will not be held liable for any accidents that may occur due to the unauthorized use of kitchen appliances and utensils by minors.
Minimum Age Requirements
All guests must be 18 years of age or older to confirm their reservation. A valid ID or passport must be presented at the time of check-in for age verification.
Hotel Payment Policy:
Accepted payment methods:
MasterCard
Visa
Cash (upon arrival/departure)
Bank transfer/deposit to bank account:
PIRAEUS / WINBANK: GR19 0172 3530 0053 5310 4870 757
Account Holder: LADAS NIKOLAOS MENELAOU
Account Number: 53 5310 4870 757
EUROBANK: GR20 0260 1400 0001 7020 1282 962
Account Holder: LADAS NIKOLAOS MENELAOU
PayPal: info@nerosuites.gr
Payment for the remaining balance of a booking made with a 30% deposit is settled upon arrival during the check-in process. The accommodation retains the right to verify the validity of credit cards at any given time. Kindly note that NERO Seascape Suites reserves the right to make additions to and modify the existing policies at any time without prior notice. To stay updated on the current policy, please visit our website at www.nerosuites.gr.